We accept secure online payments by Visa and Mastercard credit or debit cards.
All payments are processed in RON (lei). Your bank may automatically convert from your local currency, depending on your card issuer.
All payments are securely processed through our partner Plati.Online. Once you enter your credit or debit card details into their secure form and complete the payment, you will receive an email confirmation with the transaction status. The status you should look for is: APPROVED. ✅
If your order has not yet been completed, please contact us as soon as possible and we’ll do our best to help you modify or cancel it. Phone/Whatsapp: +40725864869, E-mail: [email protected]
We ship to Romania and most EU countries where DPD courier delivers: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.
Delivery times are usually:
Romania: 1–2 business days
EU countries: 2–5 business days
Shipping costs are calculated at checkout, based on the destination and package weight. The price starts from 23lei (~ 5EUR).
Yes, as soon as your order is shipped, you’ll receive a tracking number by email so you can follow your parcel.
We have a dedicated page with all the details about returns and refunds. You can read it here: Return & Refund Policy.
No, we specialize in candle-making supplies such as soy wax, fragrance oils, and accessories.
Yes, our products are designed for safe use in candle-making and related crafts. For fragrance oils, we also provide safety information and CLP labels where applicable.
Store products in a cool, dry place, away from direct sunlight and heat sources, to preserve their quality.
Yes! If you buy larger quantities, you automatically benefit from our lowest price per product.
Absolutely. We are happy to support both hobbyists and professional candle makers with bulk orders.
You can place an order as a guest, but creating an account makes it easier to track your orders and manage future purchases.
You can reach us via our Contact page or by email/phone listed there. We’ll be happy to help!